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Execution

AI-Powered Investigation Agent That Enabled Real-Time System Visibility and Automated Diagnostics

AI implementation for a biotech company, enabling automated investigation, monitoring, and reporting across complex data pipelines and operational systems.

A female scientist wearing a white lab coat, safety glasses, and blue gloves working at a laboratory workstation with a glass filtration apparatus, blood sample test tubes, a microscope, and a computer monitor displaying DNA research data in a modern research facility

Company details

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Challenge

As the company scaled its data pipelines and internal systems, diagnosing issues became increasingly complex and time-consuming.

Teams had to manually:

  • Check logs, databases, and queues across multiple systems
  • Investigate failures without a centralized diagnostic tool
  • Piece together insights from fragmented sources

This led to:

  • Slow root cause analysis
  • Limited visibility into system health
  • Reactive rather than proactive issue detection
  • High dependency on engineering time for investigations
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Solution

A fully deployed AI-powered Investigator Agent, designed to automate diagnostics, reporting, and system monitoring.

The system:

  • Aggregates data from multiple sources (databases, logs, queues)
  • Performs automated root cause analysis using an AI agent (ReAct-based reasoning)
  • Enriches investigations with external and internal knowledge sources
  • Generates structured reports after each run
  • Sends real-time Slack alerts, including:
    • Error notifications
    • Heartbeat signals confirming system activity
    • Summary insights with links to full reports

The solution operates through scheduled runs and alert-based triggers, ensuring continuous monitoring without manual intervention.

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Results

  • Full visibility into system health and pipeline status
  • Automated investigation and reporting after each run
  • Significant reduction in manual diagnostic work
  • Faster root cause identification across complex systems
  • Increased confidence through continuous monitoring and heartbeat alerts
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Implementation

Delivered as a working MVP Investigator system, fully deployed in the client environment.

Key implementation components:

  • AI agent built with LangGraph (ReAct pattern) and LLM reasoning
  • Backend services using Node.js with direct PostgreSQL querying
  • AWS infrastructure (CloudWatch, S3) for logs, traces, and report storage
  • Integrations with internal tools and external knowledge sources
  • Slack-based communication layer for alerts and reporting

Team:
1 Backend/AI Engineer
1 DevOps
1 Tech Lead
1 PM
2 QA

Timeline:

  • POC (diagnostic scenarios): ~3 weeks
  • Full MVP with Slack integration: ~5 weeks 

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